Privacy Policy
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Effective Date: 9/14/2025
Welcome to Nashville Carpet Care (“we,” “us,” or “our”). We are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website [https://nashvillecarpetcare.com/] (“Site”) or use our services.
1. Information We Collect
We may collect two types of information:
A. Personal Information
Information that identifies you as an individual or relates to an identifiable person. This may include:
Name
Email address
Phone number
Address (residential or business)
Other information you provide when requesting estimates, making bookings, or contacting us via forms or email
B. Non Personal Information
Information that does not by itself identify you, including:
Browser type and version
IP address
Device information (hardware model, operating system)
Pages you visit on our Site and time spent on each page
Referring website or source
2. How We Collect Information
Directly from you, when you fill out forms (e.g. for estimates, contact us, bookings)
Automatically, via website usage (logs, cookies, etc.)
From third parties, when needed (for example, service providers or partners helping with payment or marketing)
3. Use of Your Information
We may use your information for these purposes:
To provide, maintain, and improve our services
To respond to your inquiries, requests, or orders
To schedule and deliver services (carpet cleaning, rug cleaning, upholstery, etc.)
To send you confirmations, invoices, or updates related to services
To send you marketing communications (if you have consented or where permitted by law)
To analyze usage of our Site and services, so we can improve customer experience
To comply with legal obligations
4. Cookies and Tracking Technologies
We use cookies and similar technologies to collect non personal information. These help us understand website usage, enhance user experience, and for analytics.
You can set your browser to refuse cookies or to alert you when cookies are being sent. Note that some parts of the Site may not function properly if you disable cookies.
5. Sharing Your Information
We do not sell your personal information. We may share your information as follows:
With service providers who help us deliver our services (e.g., payment processors, marketing services, web hosting)
With contractors or staff as needed to perform services you request
To comply with legal obligations, such as responding to lawful requests by public authorities
In connection with business transfers, e.g. if we sell or merge all or part of our business
6. Data Security
We implement reasonable measures to protect your information from unauthorized access, disclosure, alteration, or destruction. However, no internet or electronic transmission is ever fully secure. While we strive to protect your data, we cannot guarantee its absolute security.
7. Your Rights
Depending on where you live, you may have rights regarding your personal information, such as:
The right to access the data we hold about you
The right to correct or update your information
The right to request deletion of your personal information
The right to opt out of certain uses (such as marketing communications)
If you want to exercise any of these rights, please contact us (see below).
8. Children’s Privacy
Our Site and services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that such data has been collected, we will take steps to delete it.
9. Third Party Links
Our Site may contain links to third party websites. We are not responsible for the privacy practices or content of those third parties. We encourage you to read their privacy policies separately.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. When we do, we will revise the “Effective Date” above. Any changes are effective once posted. We encourage you to review this policy periodically.
11. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us:
Nashville Carpet Care
Phone: (615) 953 8466
Email: info@nashvillecarpetcare.com
Address: 222 2nd Ave S, Nashville, TN 37201
